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Check How We Handle Your Account and Data

We keep this page plain so you know exactly where you stand with rajabet. Your account, your data, your payment activity through bKash, Nagad or Rocket — all handled under the policies laid out here.

Account data transparencyLocal payment contextEligibility by regionYour rights explainedContact paths listed

Browse the Lobby Read FAQ

POLICY CONTACT PATHS

Open a Conversation About Your Legal Questions

If anything on this page is unclear or you want to exercise a specific right — data access, correction, deletion — you have three ways to reach us. Our policy team handles legal and data queries separately from general account support, so your request goes to someone who actually knows the regulatory side.

Browse Our Legal Posture and Jurisdiction Wording

rajabet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

rajabet provides its platform to individuals in regions where access is permitted under applicable local law. We do not make claims about universal availability — your eligibility depends on the jurisdiction you reside in and any regulations that apply there. When you create an account with

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us, you confirm that you have reviewed whether access is lawful in your location. We process deposits and withdrawals through bKash, Nagad, Rocket and other supported channels, but the availability of each payment method also depends on regional eligibility. We retain account records in line with
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our data retention schedule, and we outline how long different categories of data are kept in our privacy documentation. If local authorities request information under lawful process, we comply within the scope of that request and notify the account holder where legally possible. Your continued use
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of any rajabet service constitutes acceptance of these legal terms as updated from time to time. We post revision dates at the foot of this page so you can confirm you are reading the current version. For questions about how a specific regulation affects your account,
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reach our support team through live chat or email — they can clarify what applies to your situation. We do not provide legal advice, but we can explain our own policies and how we apply them to your account activity. Nothing on this page overrides any
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mandatory consumer protection law in your jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY HANDLING

Explore How We Protect and Manage Your Information

We break this into clear categories so you know what we collect, why, and what control you have. Every point here applies whether you access rajabet through a mobile browser, the app shortcut on your home screen, or a desktop session. Your bKash, Nagad or Rocket transaction references pass through our system but we never store your mobile wallet PIN or credentials.

Data Collection Scope

We collect what we need to run your account — identity details at signup, transaction records when you deposit or withdraw, device identifiers for session security, and browsing patterns within the platform for fraud monitoring.

Cookie Usage

Cookies keep your session alive, remember your language preference, and help us detect unusual login patterns. You can clear them from your device any time, though that will log you out and reset stored preferences on next visit.

Account Security Layers

Your login uses OTP verification sent to your registered mobile number. If you switch devices, we trigger an additional confirmation step. Session tokens expire after inactivity so an open browser tab does not stay live indefinitely.

Retention Schedule

Transaction records stay on file for the period required by applicable financial regulations in our operating jurisdictions. Inactive accounts are flagged after an extended idle period, and we notify you before any data deletion occurs.

Who to Contact

For data-related questions, use the in-app legal request form or email. Specify whether you want access to your stored data, a correction, or full deletion. We confirm feasibility based on regulatory obligations before acting.

Requesting Changes

Submit a change request through live chat or the structured form. Identity verification is required before we modify or export account data. We aim to process valid requests promptly and confirm completion through your registered contact method.

Switch to the Answers You Actually Need

These are the questions our support team fields most often when account holders read through this page. If your question is not here, open a chat session and ask directly — the policy team picks up legal queries from the same channel.

No. Access depends on your local law and eligible regions. We do not guarantee availability everywhere. When you create an account, you confirm you have checked whether use is permitted where you live.

We collect your name, mobile number, email address and basic identity details. If you deposit through bKash, Nagad or Rocket, we record the transaction reference but never your wallet PIN or credentials.

Yes. Submit a deletion request through the in-app form or by email. We verify your identity first. Some records must be retained under financial regulations, and we explain which ones before completing the request.

Cookies maintain your login session and remember preferences. Without them, each page load would require a fresh login. You can clear cookies from your browser settings, which logs you out and resets saved preferences.

We update our terms to reflect regulatory changes in relevant jurisdictions. When updates affect your access or account rights, we notify you through your registered email or in-app message before changes take effect.

Open account settings and submit a correction request, or use the legal request form. We require identity verification before modifying stored details. Once confirmed, corrections are applied and you receive a confirmation.

We share data only where required by lawful process or necessary for payment processing through bKash, Nagad, Rocket or bank transfer channels. We do not sell personal information to marketing third parties.

OTP verification on login, session expiry after inactivity, and device-change confirmation steps. If someone attempts access from an unrecognised device, we block the session until you verify ownership through your registered number.

Records are retained for the period required by financial regulations applicable to our operating jurisdictions. We notify you before any scheduled deletion of inactive account data so you can export if needed.

The revision date is displayed at the bottom of this page. We also send notifications when material changes are made. You can compare previous versions by requesting them through our support email or live chat.

Check How We Handle Your Account and Data

Open a Conversation About Your Legal Questions

Explore How We Protect and Manage Your Information

Data Collection Scope

Cookie Usage

Account Security Layers

Retention Schedule

Who to Contact

Requesting Changes

Switch to the Answers You Actually Need

01 Does rajabet operate in every country?

02 What data does rajabet collect at signup?

03 Can I request deletion of my account data?

04 How do cookies affect my account session?

05 What happens if local regulations change?

06 How do I correct wrong personal details on my account?

07 Does rajabet share my data with third parties?

08 What security measures protect my login?

09 How long are transaction records kept?

10 Where do I find the current version of these terms?

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