Reference

Browse Our Terms Conditions

These terms govern how you use rajabet, from account creation through to withdrawals via bKash, Nagad, or Rocket. We keep the language plain and direct so you know exactly what applies to your activity, your wallet, and your data.

bKash & Nagad Payments CoveredAccount Conduct DefinedWithdrawal Rules ExplainedRegional Eligibility StatedData Handling Outlined
rajabet Browse Our Terms Conditions
HOW WE HANDLE YOUR DATA

Switch to Understanding Our Data and Security Practices

We take your information seriously and handle it according to the commitments described in these terms. Below are the key areas where data, security, and your rights intersect with your use of rajabet. Each point reflects what actually happens on our end when you interact with the platform, fund your wallet, or contact support.

Account Data Collection When you register, we collect your name, mobile number, email, and wallet details for bKash, Nagad, or Rocket. We use this to verify identity, process transactions, and communicate account updates. We do not sell personal data to third parties.
Cookie Usage We use cookies to maintain your session, remember device preferences, and analyse how pages perform. You can manage cookie settings in your browser. Disabling session cookies may prevent you from staying logged in across pages on rajabet.
Transaction Records Every deposit and withdrawal is logged with a timestamp, method, and amount. These records support dispute resolution and regulatory checks. You can request a copy of your transaction history through live chat or email at any time.
Retention Period We retain account data for as long as your account remains active and for a reasonable period after closure to satisfy legal obligations. If you request deletion, we will confirm what can be removed and what must be kept under applicable law.
Security Measures Your session is encrypted in transit. We enforce verification steps on withdrawals — particularly first-time cashouts or changes to your registered wallet. If suspicious activity is detected, the account is temporarily locked until you confirm ownership.
How to Request Changes You can update personal details from your account settings or by contacting support. For data access requests, account deletion, or corrections to stored information, email our support team with your username and a description of what you need changed.
POLICY CONTACT PATHS

Explore How to Reach Us About These Terms

If anything in these terms is unclear or you need to exercise a right described here, our support team handles policy queries alongside general account help. You can raise a terms-related question through any of the channels below and expect a response that references the specific clause you are asking about. We keep records of policy conversations so nothing gets lost between sessions.

Live Chat Open the chat widget from any page on rajabet. Let the agent know your query relates to account terms or a specific clause and they will route you to the policy team.
Email Support Send your question to our support email with your account username and the section of these terms you need clarification on. We aim to reply within one business day.
Help Centre Articles Our help centre includes plain-language breakdowns of the most-referenced clauses, including withdrawal conditions, verification steps, and promotional rules. Search by keyword or browse the terms category. Articles are updated whenever these terms change.

Check Common Questions About These Terms

Below are answers to the questions we hear most about our terms and conditions. Each answer points you to the relevant section or action so you can resolve things quickly without guessing.

Eligibility depends on the laws of your jurisdiction and whether your region is currently served. You must be of legal age in your location. We do not guarantee access from every country, and it is your responsibility to verify local rules before creating an account.

No. Each person may hold one account only. If we detect multiple accounts linked to the same identity or device, we may suspend all of them, forfeit balances, and close the duplicates permanently as stated in the account conduct section of these terms.

We post the updated version on this page with the revision date. Continued use of rajabet after a change means you accept the new terms. For material changes that affect your wallet or rights, we may also notify you via email or an in-account message.

We may ask for a photo of your national ID and proof that the bKash, Nagad, or Rocket wallet is registered in your name. This typically happens on your first withdrawal or when a transaction triggers our internal review. Submit documents through live chat or email.

Each promotion carries its own conditions — wagering requirements, eligible games, expiry dates — stated on the promo page. These terms apply on top of any promo-specific rules. If there is a conflict, the promo-specific conditions take precedence unless stated otherwise.

Raise a dispute through live chat or email, referencing the transaction or event in question. Our support team reviews within a reasonable timeframe. If you are not satisfied with the outcome, the escalation path described in the disputes clause applies, subject to jurisdiction.

We reserve the right to suspend or close accounts that breach these terms — particularly for fraud, collusion, or identity misrepresentation. Where possible we notify you first, but in cases of suspected criminal activity, immediate closure without prior notice may apply.

Email our support team with your registered username and state that you are making a data access request. We will provide a summary of the personal data we hold, the purposes for which it is used, and any third parties it has been shared with, within a reasonable period.

The governing law clause in these terms specifies the applicable jurisdiction. Your rights as a consumer under your own local law remain unaffected where mandatory protections apply. If there is a conflict between these terms and local mandatory rules, local law prevails.

Contact support via live chat or email and request closure. We will process any pending withdrawals to your registered bKash, Nagad, or Rocket wallet before finalising. Once closed, you will not be able to reopen the same account — a new registration would be needed.